Order Cancellation Policy

This Policy Applies To Orders Placed Through The Online Store Operated By Decorivano (Hereinafter Referred To As "We"). You May Request To Cancel An Order Before It Enters The Dispatch Process.

If An Order Has Already Entered Processing Or Dispatch, We Will Assess Whether Cancellation Is Still Possible Based On The Current Status, And We Will Inform You Of The Result.

2. Order Cancellation Process

Please Follow The Steps Below To Request An Order Cancellation.

• Contact Our Customer Service Team By Email Or Phone To Request Cancellation, And Provide The Order Number, Payment Proof, And Other Relevant Information.
• Our Customer Service Team Will Process Your Request In A Timely Manner. Once Approved, We Will Notify You Of The Result And Arrange The Refund.

3. Refund Information

After The Order Cancellation Is Confirmed, We Will Process The Refund Within 1 To 3 Business Days. The Refund Will Be Returned To Your Original Payment Method, Such As A Bank Card, Visa Card, Or MasterCard.

4. Contact Us

Address: 338 N Grove St, Walcott, IA 52773, US

Phone: +1 (315) 484-3534

Email: contact@decorivano.com

Business Hours: Business Hours: Business Hours: Monday to Friday, 9 AM – 6 PM (Australia/Sydney, AEST/AEDT)